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Enhancing Help for Mac Customers in Workplace 365

Enhancing Help for Mac Customers in Workplace 365. Over time we now have seen increasingly Mac customers in our lessons. So long as they adopted alongside in our pc labs or on their very own Home windows PC, they had been high-quality. However, a lot of them struggled after they obtained house and commenced utilizing their very own Mac computer systems.

Because of this, just a few professors created their very own Mac hints, whereas others created “” movies that defined carry out Workplace options on a Mac. In some instances, schools have provided Mac-specific lessons in Mac-only labs.

Help options from Cengage

Cengage has undertaken the problem to assist college educate college students who use a Mac pc when taking Workplace Functions lessons. From the Built-in Guides that present numerous pathways to carry out Coaching duties to Mac Assist in the Examination Activity Listing, or via SAM Paths, college students really feel extra supported. This results in elevated success on Coaching and Examination assignments.

Screenshot from a SAM training module that highlights the "Mac Help" option, which offers tips for Mac Users.

For a number of years, Abilities Evaluation Supervisor (SAM) Tasks included MAC hints on steps which might be carried out otherwise on Mac Workplace. In 2016, Cengage offered an choice for separate variations of the initiatives to be assigned–Mac or Home windows.

This replace precipitated a problem by assigning two totally different initiatives (one for Mac and one for Home windows customers). This led to duplicate task columns within the gradebook for a similar task which precipitated frustration for instructors when calculating last grades.

In 2019, Cengage launched working system detection for the Workplace 365/2019 SAM initiatives. Now, college students utilizing Mac computer systems mechanically obtain the Mac-compatible model whereas the Home windows customers obtained the PC model of the venture. Each linked to the identical task for the trainer.

This eradicated the requirement of two gradebook objects for a similar task. An merchandise of observe, Microsoft Entry isn’t obtainable for the iOS working system. So, if instructors select to assign that program to their college students, all customers should use a Home windows PC to finish the initiatives.

Introductory Degree Textbook Tasks

Cengage continues to make revisions and updates to their choices, particularly the SAM Workplace 2019/2021 MindTap Assortment Tasks for Mac customers. Most textbooks are written to show Workplace for Home windows/PC, which stays probably the most full-featured and hottest utility within the enterprise world.

Nevertheless, instructors—in addition to Cengage—perceive the necessity to assist our Mac college students’ wants. The Workplace 365/2021 MindTap Collections continues to offer college students with Improved Help for Mac Customers.

This is with the discharge of Introductory Degree Textbook Tasks which might be Mac-compatible. Options not obtainable in Workplace for Mac have been faraway from the textbook venture to make sure the scholars don’t have any obstacles.

Screenshot from SAM that displays the option to choose between PC and Mac options for projects, found under "Preview Project".

Screenshot from SAM that highlights the "Edit Activities Options" button.

SAM screenshot that shows where you can select "PC & MAC" under Project Version in the Assignment Editor.

It’s necessary to know that the PC and MAC Workplace functions are a lot extra comparable than totally different. When the PC model introduces a brand new characteristic, the MAC model is up to date shortly thereafter. The ribbons and buttons on the 2 platforms are almost equivalent, however typically there are variations in colours, themes, fonts and types.

To additional assist MAC customers, Module Particular MAC Supplemental Guides are included within the Workplace 2021/365 Cengage merchandise to assist MAC customers navigate SAM trainings, exams and initiatives extra simply. See SAM Content material Launch Notes to evaluate MAC variations in every collection or utility.

Screenshot of a Module Specific MAC Supplemental Guide within the SAM online learning platform.

SAM screenshot that shows a message on a project screen which reads "If you are a macOS user, we have rewritten Word Module 1 so that the project works for you."


MAC Module 1: Getting Began with MAC OS within the Working Methods folder on the educational path is being revised to mirror Monterey, the most recent MACOS. This module gives reference materials in order that college students are ready for textbook initiatives.

Utility-Particular Overview Modules: These modules introduce college students to every of the Microsoft Workplace functions (PowerPoint, Phrase, and Excel solely, since Entry isn’t obtainable on the iOS/MAC working system) to put the groundwork for module-specific supplemental guides for MAC.

The targets of those modules are to:

  • Orient college students to the interface utilizing MAC screenshots (e.g., ribbon, shut/decrease/maximize buttons)
  • Outline variations between PC and MAC variations and clarify MAC options (e.g., no mini toolbar – use instructions within the font group)
  • Stroll via customization steps essential to align with PC defaults (e.g., present group names)
  • Present visually wealthy reference for performing duties that differ on MAC with MAC screenshots (e.g., Backstage view-related duties comparable to Save As, Printing, Information/Properties)
  • Summarize MAC options that customers encounter incessantly as assist for the module-specific guides (e.g., right-click equates to CTRL-click)
  • Direct college students to sources of assist throughout the interface

Introductory stage Textbook Tasks at the moment are MAC-compatible with Module-specific MAC Supplemental Guides that present step-by-step directions for every collection and utility, damaged down by module (29 modules).

This ensures MAC customers don’t get misplaced and might actually observe alongside within the module and make observe of wherever the MAC expertise is totally different. Every module will embrace MAC screenshots as nicely.

The guides monitor the content material of the module, offering reminders, ideas, and in some instances, various units of steps. This makes for a seamless expertise for MAC customers.

Extra methods you’ll be able to assist MAC customers in Workplace 365

Apart from Cengage assist of Mac customers in Workplace 365, there are different methods professors and schools can assist these college students. Nearly all faculty campuses have open labs. College students can make the most of these to finish homework assignments, and a few supply laptop computer loaner applications to offer college students entry to a pc.

Even nonetheless, some campuses have digital machine entry that permits college students to entry a full Home windows pc from their MAC. Some college students select to put in Home windows through BootCamp or Parallels after which set up Workplace 365 for Home windows from their Pupil Workplace 365 accounts. Group work and initiating Move/Fail or Credit score/No Credit score choices for Textbook Tasks and Capstones may assist college enhance scholar success.

Nevertheless you proceed when working along with your MAC customers, keep in mind there are numerous choices obtainable to assist them in your Intro Computing lessons.

Further notes and assets

With Parallels® Desktop for MAC, simply change between the preferred OSes and by no means fear about rebooting.​

Please observe: Apple units with an M1 chip now not assist Boot Camp​*

For those who personal one of many following units, you’ll now not be capable to use Boot Camp:​

  • MacBook Air (M1, 2020)​
  • MacBook Professional (13″, M1, 2020)​
  • MAC mini (M1, 2020)​
  • iMAC (24-inch, M1, 2021)​

*If you’re undecided, you’ll be able to at all times confirm:​

  • Click on on the Apple brand within the menu bar​
  • Then click on on “About this MAC” to see the details about your system​
  • On computer systems with an Intel processor, you will note Processor; on computer systems with Apple Silicon, you will note Chip



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